What is a chatbot? – Introduction to chatbots 2019

Insights, Tech / 26.03.2019

Communication technology is progressing very fast. And today, most people prefer to connect through either text messages or messaging applications. To make life more convenient, organizations and industries are advancing communications by developing and investing in chatbots. Chatbots are computer-programmed services that can interact like humans through a chat interface, both textually and auditorily. Also …

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3 Ways to Use Chatbots in the Legal Industry

Chatbots in industries / 24.01.2019

1) Qualify Leads with Multiple-Choice Questions Chatbots are fantastic at qualifying leads because they greet website visitors with a friendly question. The best way to qualify leads with a chatbot is to as an open-ended question like “Hello! Can the McLawyer & Attornister team do for you today?”. Then give your leads some reasonable options …

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How to Write Chatdown Markup

Insights / 24.01.2019

Chatdown is an extension of the Markdown language for generating mock chatbot transcripts. Here’s a simple example of a .chat source file: users=Tester bot=SuperBot bot: Welcome to SuperBot! user: Hello, SuperBot! What can you do? bot: I can help with many problems… The transcript will replace “user” and “bot” with “Tester” and “SuperBot” respectively. A …

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Chatbots for Tourism

Chatbots in industries / 26.11.2018

Chatbots for tourism help people book their travel and hotel rooms, and some suggest destinations to match travelers’ wishes. Expedia for Facebook Messenger lets tourists describe their hotel needs, asks questions for clarification, and offers a selection of suitable hotels. Kayak for Slack is a Slack app which is available from any Slack workspace by …

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Instant messaging apps

Insights / 18.11.2018

Messaging apps are a popular way for chatbots to communicate. They don’t require creating a new Web page or application. The developers simply create conversational abilities and connect them to the app’s API. Some messaging APIs provide additional developer aids, such as message templates and natural language processing. Users give messaging apps some identifying information, …

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Live Chat for e-commerce

Chat Experience / 11.11.2018

People buy from your e-commerce website because they like the products, trust the brand, and get great customer service. Live chat options provide an opportunity for consumers to get more information and personalized attention without the need to hire phone representatives or in-office staff to constantly monitor activity. Despite this sounding like an excellent boost toward …

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Lead Generation with Chatbots

Insights / 11.11.2018

Chatbots have proven to be a golden source for lead generation and qualification. How to get users for a lead gen chatbot? There are a few things you can do to tweak your chatbots so that they increase lead generation. Engage with Each Visitor Just like a good bartender knows that engaging with their customers …

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